New Android Phones for a Penny!!!!

October 13th, 2011
Motorola Bionic is one of the penny phones

Motorola Bionic is one of the Penny Phones

Disappointed with the iPhone 4GS? Want an Android phone instead? Well Amazon are selling over 30 phones in their Penny Sale and lots of them are Androids!

But, they must be the cheap old phones that are refurbished or the originals? Wrong! How about a Motorola Bionic? Or HTC Thunderbolt? Yes, they are there, ship within 24 hours normally and all for $0.01!

The catch? The phones are only available for NEW lines of service with Verizon Wireless and not upgrades (but there are ways around that sometimes). But if you were thinking of moving to Verizon or adding an extra line to your family or business plan, now is the time to do it!

The sales ends on October 17th at midnight!

A Preview of Facebooks New Timeline

September 23rd, 2011

As most of you have already heard, Facebook announced a new feature at yesterdays f8 developer conference – The Timeline. The Timeline will replace the old profile. It will automatically pull in your status updates and also let apps and websites (with your permission) add to your timeline.

We have early access to the new Timeline and have taken a very quick video to show you what it looks like and how it will work.

As you can see, the new Timeline is much better than the old profile. We love the new cover pic! You can change it as many times as you want and it wont change your profile pic. As it is a fixed height and width, which is not the normal ratio to take a picture, Facebook will let you move the picture up and down or side to side to allow you to get the best part of your picture into the cover pic area.

Another great new feature is the maps. The maps allow you to add specific places to your timeline where you did things (such as bought a house here, my first job here, got married here).

The timeline is pre-filled with your Facebook activities and statuses, but it has one other great feature – it lets you add anything to your timeline at any point. So if you have wedding pictures from pre-Facebook times, you can now add them to the correct date and time in your Timeline. Facebook called this the new “scrapbook” yesterday in the conference and we love it.

Some of our business customers are asking how this will fit into their Facebook pages. We think that businesses will have the timelines added to the pages in a few weeks. Based on previous Facebook updates of new features, especially the profile, Pages have always had the same updates as profiles, although not always at the same time. So have some patience and they will be along soon. While you are waiting, we suggest you get everything ready to fill in the Timeline for you business pages. We think this will be a very powerful feature for businesses. Being able to give your new and potential customers a full graphical history of your company from inception through to today, including pre-Facebook stories will set your business above those who don’t and will give your customers a sense of who you are and more importantly, how long you have been on the block!

Please share this with your friends, and if you have any questions of comments please either leave them in the comments below or on our Facebook page.

Facebooks New Safety Guide With 5 Tips You Need To Know

August 19th, 2011

Everyone is starting to return to school.  Here in Bryan-College Station the schools start back on Monday.  People will be making new friends and a lot of them will also want to connect on Facebook.  With this in mind, the experts at Facebook have produced a new security and safety guide.  While the guide is aimed mainly at parents and teachers, it wouldn’t hurt everyone having a quick read of the guide as a refresher.

Coverpage for Facebook Safety Guide

Facebook Safety Guide

The guide is only a 14 pages and covers 5 main areas:

  • Protecting your Facebook account
  • Avoiding Scammers
  • Advanced security settings
  • Recovering from a hacked Facebook account
  • Stopping imposters
The guide has some great tips that you can apply on other areas of the internet and not just Facebook.  Some of the tips are
  • Using good passwords
  • Logging out of Facebook (this applies to other sensitive websites too)
  • How to detect face websites and avoid malicious scripts to steal identities
  • Using secure browsing
  • Knowing all your “friends”
  • Only download trusted apps
  • and more
Most importantly, and one we always recommend is to keep your antivirus up to date.
You can download the guide from the Facebook Safety center here but for convenience we also have it on our site Guide-to-Facebook-Security

ABC123 IT’s Blogs are back home!!

August 16th, 2011

We are back on our own servers again!

Part of our services we offer to customers is Search Engine Optimization (SEO).  Some of this involves blogs and we are constantly trying to keep up with new technologies, hosters, and SEO results.  We have been running an experiment for the past 12 months about hosting on another blogging platform to see if our page ranking would increase or decrease, and also the number of hits.

To ensure we were comparing apples with apples we decided to use our blog.  We know all the metrics and results for the previous 12 months before the move and so keeping the same blogs discussion topics but on a different blog engine and different host, would show that any differences were most likely due to the engine and or host.  Our readers would not know any difference as we always kept the same address (http://blogs.abc123it.com).

The results showed that we did better on the old system than the new system.  We had more hits, we had more readers per blog, we had more comments and more importantly we ranked better in the search engines.

We believe that the main reason is the WordPress engine that we host these blogs on (compared to the other engine for the past 12 months).  Both are easy to use.  Both do great jobs.  But wordpress has some great search engine stuff built into it out of the box.  And it also seems to work better with Network Blogs that we use to syndicate our feeds to Facebook, Twitter etc.  We also know that hosting the WordPress engine on our servers is better than having a blog on the WordPress servers too, in terms of SEO.

So our blogs are back home where they belong.  Our current blog customers will be assured they are on the best blogging platform for their SEO results.  And new customers will be able to sign up for their blogs directly in the coming weeks.

Note for future visitors:  If you are wondering about the gap between posts in 2010 and 2011 it is because we changed hosts.  Rather than copy the last 12 months of blogs back over which most of our readers have read, we are endeavoring to spend that time producing new current posts instead and hope you enjoy those.

Back to School Series – Part 5 – Education Sites

August 8th, 2010

This is our fifth and final installment in the “Back to School” series we look at some useful education sites for students of all grades.

Our #1 recommendation is Discovery Education (www.discoveryeducation.com).  This site is full of every educational resource you can think of.  For education establishments, look into their UnitedStreaming (ask your school if they have this and do you have access from home).

Our #2 recommendation is our friends at the Smithsonian.  They have an outstanding site for students at www.smithsonianeducation.org/students where you can explore things by topic such as Art, Science and Nature, History etc and also have labs.  They have a special area for kids called Smithsonian Kids which makes learning fun for the younger student.

There are many different resources on there that are free for home users. Topics covered include Math, Science, English, Social Studies, Technology, Health and Stories & Games, each having many different sections for all age groups and abilities.

Another great site for K-8 grades is www.funbrain.com. This site is packed with fun educational activities in all areas and will keep children occupied while learning for hours.  The site is ordered by both categories (e.g. Math, English) and age groups (e.g. Grade 1, 2, 3 etc.).  There is also a section on there for teachers.

www.kidsites.com is another website but this time it has a list of approved sites for kids under different categories.  It has both educational categories such as Animals, Art, Math etc. and also fun sites such as Activities, coloring, sports etc.

Also ask your teacher if they can recommend some sites for your student to visit.

Back to School Series – Part 4 – Ask Holly – New Computer

August 7th, 2010

Dear Holly,

My child is returning to school/starting university soon and needs a new computer for his/her work. What type of computer do you recommend we get them? And what programs should we buy to go with it?

Holly says:

We often get asked to recommend a computer for a new semester, but there are so many options we thought it would be good to give this general “recommedation” in this installment.

Type

The first question we get asked is what type to get.  We don’t mean brand, we mean either a desktop computer or a laptop.  Lots of people think laptops are the answer as they are mobile but we disagree in most cases.  In our experience (even with business users) most “mobile” users are far from it and usually have a laptop on their desk and never move it.

A desktop computer with similar specifications to a laptop is usually a lot cheaper, is less prone to problems (mainly because they can stay a lot cooler than a laptop) and are easier and cheaper to upgrade and remain current.

If you do need a laptop, we would still recommend going for a business class laptop than a “home” user one from the retail stores.  This is because the estimated life span of the two are greatly different and so the quality of components are not as good.  For example, most laptops look the same black plastic – but the business ones usually have a metal frame inside them to prevent damage when moved.  The hard drives and components (and usually the warranty) for a business laptop are designed to last at least 3 years, whereas a home laptop is usually designed to last a year.  So although they are more expensive, a business laptop is designed to last a lot longer.  A desktop has similar warranties but due to the few times they are moved they tend to last a lot longer (4 – 6 years).

Hardware

The main concerns for the student when it comes to the new computer is speed, storage and screen.  Firstly we would like to recommend that you do not buy a computer to play games on.  We are great believers for the right tools for the right job.  A computer is not for games – XBOX, Playstation etc. are for games and do a great job.

The two main factors affecting speed in a computer is the processor and memory.  A dual core processor will be faster than a single core.  The more memory the better.  Nowadays 2Gb is probably the minimum you would want and 4Gb would be good to last 3 or 4 years.  As strange as it may seem 2x 2Gb is faster than 1x 4Gb.  This is because they sit on “channel” and so the computer can split the work across two devices at the same time.

When it comes to storage – the more the better.  500Gb, 750Gb disks are relatively inexpensive.  You can always add to your storage with more disks, bigger disks or external disks if you want.

System

The biggest question we always get asked is should I get a Mac or a PC?  And our normal response for students is sometimes “Neither”.  Why?  Because there is a little known free system called Ubuntu that often is sufficient for a lot of people.  When we ask what the computer will be used for, most say “Email, the internet and school work – documents and presentations”.  Ubuntu does all of this built in.  It is a Linux based system with Firefox as the web browser and OpenOffice (remember our second installment) for the coursework.

For those who need more than this then it is a choice between a Mac and a Windows PC.  They both have pros and cons.  Don’t believe all the hype by either side.  A Mac will cost you more money for the same thing.  A Windows PC will often be harder to use and keep updated (this is the compromise – either let Mac do everything and control everything for you or let it be more open such as Windows, which means you lose control over what people are able to send to you).

A word of warning.  A Mac can get a virus.  Don’t be fooled by the ads and hype.  Although not targeted as much (yet) it can and has had viruses.  So please don’t get complacent and think you are safe from all viruses – buy an antivirus for Mac.

The other point to note is you have to have a program specially written for the operating system.  So you cannot use normal Microsoft Office on a Mac you have to use the Mac version.  This means that not every program has been written to use both systems so it will pay to check if there are any special programs you will need for your coursework before making your choice.

If there are no special programs needed or the programs are available on both systems, and there are no preference from the school or university course then it really is your choice.  Go to a store and try both types and see which you prefer.  The type and hardware recommendations above apply to both Mac’s and Windows PC’s alike.

Remember, once you have your new computer, you want to keep it updated and working correctly.  In which case you may be interested in our HomePak™ or CollegePak™

Back to School Series – Part 3 – Docs/Office Webapps

August 7th, 2010

In this third installment in our “Back to School” series we look at online storage and sharing of Microsoft Office documents.  Recently Microsoft have launched two sites where users can create, store and optionally share Microsoft documents for free.

Docs

http://docs.com allows Facebook users to create Word, Excel or PowerPoint documents online without having any of these programs. The advantage to this, other than no need to buy Microsoft Office, is that the documents are also stored online and so are secure. If your computer crashes you can still get to the document.  Also as it is online you can get to your document from anywhere you can access a computer and get onto the internet.

Once you create your document you can choose to share it with some or all of your facebook friends or you can choose “Everyone” which is everyone on Docs. You can also choose to allow some or all of your friends to be able to edit the document also.

Docs is still in its early stages and so is still missing some features. There is also a long waiting list to join (it took us about 4 weeks to be accepted) but be patient.

Office Web Apps

http://office.live.com was launched with Microsoft Office 2010. Much like Docs it also allows users to create Office documents (in this case Word, Excel, PowerPoint and OneNote) online without having to purchase the programs.  You do not use your Facebook account for Web Apps, instead you use your Windows Live ID (same as you would use for Hotmail, live mail, messenger etc.).  If you do not have one then it is free and easy to sign up for a Live ID.

Again, like the Docs site, your documents are stored on the site and not on your computer, allowing you access from any computer and also ensures they are safe if something should happen to your computer. Also, like Docs, you can choose to share certain documents with people, either your Live friends (from Messenger etc.) or by simply typing in an email address.  You can even create folders and share the whole folder with people.

In summary we think this is a great step by Microsoft.  We like and use both versions so we can share with different people.  Both sites have their pros and cons and both are in their infancy, so some patience is needed.  But these two coupled with OpenOffice should meet the needs of just about every student.

Back to School Series – Part 2 – OpenOffice

August 6th, 2010

This is the second installment in our “Back to School” series.  The first installment was on Microsoft Office, in which we mentioned the two versions – Home and Student ($149.99) and Office Professional Academic for university students ($79.99).

Our feature suite of programs in this installment are FREE!  No there is no catch.  They are free.  The suite is OpenOffice and can be downloaded from www.openoffice.org.  Open Office was developed by Sun (now owned by Oracle – both big Microsoft competitors in their own right).

Edition

Open Office comes in 1 edition and has the following programs in it:

Write

This is the word processing program and does many things that Microsoft Word does and some things better.  Open Office can also open Microsoft Word documents (.doc, .docx) and save a document as a Microsoft Word document (.doc). You can also quickly and easily publish your document as a PDF file for read only viewing and distribution to those without OpenOffice or Microsoft Office.

Calc

This is the spreadsheet program and does most of the same functions as Microsoft Excel. Similar to Write, Calc can open Microsoft Excel documents (.xls, .xlsx) and save documents into Microsoft Excel format (.xls). Again an easy publish to PDF can also be performed.

Impress

Impress is the equivalent of Microsoft PowerPoint and creates outstanding presentations.  You can also create 2D and 3D drawings and share them not only via PDF but also HTML and Flash for websites and similar applications.

Draw

If you need a drawing and publishing program, similar to Microsoft Publisher, the Draw is the program for you. You can create simple drawings to complex plans, flowcharts, photorealistic images and much more.

Base

We are not sure how they came up with the name for this one. Unlike the other programs in the suite this is not intuitively named, however it is easy to use.  Base is the database program, similar to Microsoft Access. With Base you can create your own database or link to another one and create forms for input and reports for viewing results.

Other Information

As you can see, OpenOffice has the same programs as Microsoft Office but for no cost.  You can also open most Microsoft Office documents and save your documents in Microsoft Office formats.  You can also have both suites installed on your computer and they will not interfere with each other (we do this in the office).

All in all we feel that most students’ needs will be met with OpenOffice, but try it for yourself and if it doesn’t meet your needs then you can decide to upgrade to Microsoft Office and have not wasted any money.

Back to School Series – Part 1 – Microsoft Office

August 6th, 2010

In this our first of our “2010 Back to School” series we will be looking at Microsoft Office® 2010, which was released just a few weeks ago.

Editions

Microsoft Office is a suite of tools and comes in many editions.  For this series however, we will be concentrating on the Home and Student Edition and Office Professional Academic (more on how to buy this later).  This is the most basic and cheapest of all the editions but has all the programs needed for most students.

For those not familiar both editions come with the following programs:

Word

This is a program that lets you create professional looking documents and reports.  For most students this will be the main program used.  It has powerful editing features and rich media features. You can embed pictures and other items into your document as well as create different styles, colors and headings.

Excel

Used mainly for calculations and formulae, Excel is another very powerful spreadsheet program. Excel can also use data from other sources to create charts and graphs, which again are used a lot by students during their coursework. For more advanced users, Excel information and charts can be directly embedded into Word documents, allowing for fully detailed reports to be created.

PowerPoint

When you need to make a presentation to a group, then you need PowerPoint. This tool comes with many templates to create great presentations and you can embed just about anything into it (text, pictures, music, video etc.) and also create handouts or presenters notes. You can even email the final presentation to people without PowerPoint so they can run it on their computers.

OneNote

Do you carry around folders with cuttings of information for you next report? Or have a folder on your computer where you keep it all? Hard to manage isn’t it? Then you need OneNote. This allows you to collect, store and organize all your information in one place. You can add documents, web pages, websites and scanned images or even pdf files. All in one easy to use system.

Office Professional Academic also comes with the following  programs:

Outlook

This powerful email, calendar, contact and tasks program will keep you organized. You can get your school and other emails from many accounts in one easy to use program. Plan your schedule with you calendar and even keep up to date with tasks for your coursework.

Publisher

You can create professional quality publications, such as brochures, flyers, certificates and many other items. Like all the other Microsoft Office programs, other items can be embedded easily into the documents you create.

Access

Access is a small database program which will let you create, track and report on important information. This is useful to university students when they need to report on complex data and need simple to use forms and reports to input and display this data.

How to Buy?

You can purchase Microsoft Office Home and Student Edition from us, online from Microsoft or from most retail stores for $149.99. University students who wish to purchase Office Professional Academic (Office Professional is normally $499.99) for $79.99 have to buy online from Microsoft. To qualify you need an email address ending in .edu. Once you give that email address it will be verified by Microsoft and a link to purchase will be sent to you.

Updates

Like all programs it will need to be kept up to date. For those of you not using our HomePak™ we recommend you change from Windows Automatic Updates to Microsoft Automatic Updates. To do this just go to the Windows Update website and you will see a link to change to the Microsoft updates. This takes just a few seconds to complete.

Later in the series we will be showing you how to keep your important documents safe or backed up.  For those who do not wish to go to the expense of Microsoft Office, our next installment in the series will be of great interest to you – all the features of Microsoft Office but free of charge!

Backup and Cloud Storage

July 28th, 2010

Earlier in the month we wrote a blog about getting a new computer or fixing your old one if it breaks.  We mentioned the fact that you should back up your precious files and pictures so it is easier to move them and so you don’t lose them if something on your computer breaks.

We received a lot of questions from people about how they can do that and whether they should back up their home computers.  So we decided to write a blog about it, to let everyone know their options.

While most people think Backups and Cloud storage are for businesses, we also think that home users should use these for their own files too.  The solutions we cover here are really not meant for businesses, so if you are interested in solutions for your business then please contact us and we will be glad to help.  Even small businesses on a tight budget have greater needs than most home users and so we have plans to help you.

What is Cloud Storage and How Does it Differ From Backups?

A backup is a copy of the original file kept in a different location (preferably not on the same computer), which is sometimes compressed to save space.  The backup can then be (expanded and) restored to the original location or another location if something should happen to the original file (deleted, disk or computer broken or stolen, virus attack etc.).

Cloud Storage is using the internet to store your files, which is the same as storing them on someone elses computer.  An example of cloud storage is when you upload your pictures to flickr or Facebook.  There is now a copy on their computers and they back them up.  So if you do lose it on yours then you can get it back from them (though it may be a reduced size in this example).

How Do I Use Them and How Much Does It Cost?

Costs vary, but they start from FREE (we like that word!).

Lets start with backup.  Most computers have some sort of back up program built in.  You click it, start the wizard, tell it what you want to back up and how often (e.g. nightly) and where to store it and as long as your computer is on it will back them up.  We suggest you have a large enough second drive to hold your backups and keep a few (usually a weeks worth).  A portable hard drive is fairly inexpensive (less than $100) to hold all your data, or you may be able to share it with one or two computers in the house.  If you don’t have one then we suggest a USB stick (they can be 32Gb and getting bigger) and either copy the files over or use the backup program.

The reason we say another drive is so that if your computer breaks, is stolen or gets a virus then you have the files somewhere else where they can be recovered.  There is nothing more disheartening than us explaining to a customer that we cannot recover their family photos when a drive fails and they didn’t have them backed up.  Those moments in time are lost forever.

Another way is using online backups.  There are many companies including ourselves who provide this service for a small monthly fee.  This time you download their small backup program, configure it in much the same way (files, how often etc.) but this time you have to be connected to the internet and they send it to their servers for storage.  This is backup and cloud storage in one.  Now your files will be safe even if a disaster struck your home.

A word of warning about some of these company’s advertising.  When they tell you they have unlimited backups or storage, don’t get overexcited.  You can only upload so much data at a time over the internet.  Gigabytes of data takes days of non-stop sending from your computer and the next backup cannot start until that one finishes.  So take a step back and have it explained to you properly and don’t choose one company over another for unlimited data only.  It is just a marketing ploy.

The downside of these backups is they are only  backing up your file and not your full disk.  This usually makes little difference to the home user (but is critical for business use) but it means that if your computer fails and you have to replace or fix it and start again you will have to install Windows, all your programs, the online backup program if you used it and then restore your files – which can take a long time and then not be guaranteed to work.

There is another type of backup that takes an image of your disk and backs that up, meaning the full system.  It works in a similar way to the other backups but it is doing everything and not just the files.  Then your whole system can be restored including Windows, your programs, your desktop, favorites and everything else in one click.  We provide this type of backup for home users starting at $10 per month.

Whichever type of system you use you should always periodically check the state of the backups and do a temporary restore to make sure the file will work.  The number of backups we have seen that were never tested until they were actually needed only to find out there was a corruption and everything was lost is staggering.  All for the sake of a few minutes to check.  With the free backups on your computer it is hard to check.  With these online programs it should be easier.

With our system, because we image the whole disk we can perform two checks. First we can open the whole backup as another drive (e.g. F drive) on your computer and you can copy files over from it or just open them up as if they were on your main drive.  Secondly we can create a virtual copy of your computer on your computer or another computer to make sure the whole system works if needed.  Not bad for $10?

As we mentioned before, Cloud storage is similar and often goes hand in hand with backups.  There are a number of places, including Google that will allow you to upload files for no charge.  Other places will let you store and share certain types of files.  And if you have email hosted by these companies and have a lot of storage (e.g. Gmail will give you something like 2Gb of email) then send yourself your important files as attachments and store them in a folder on your email account.

For those students looking for places to store their school coursework etc. then look out for our blogs and next months newsletter.  This will focus on “Back to School” and one installment will be on storing and sharing those documents.